Refund policy

At Wolocraft Design, your satisfaction is our priority. Please read our return and refund policy carefully before placing an order.

🔄 Returns

• We accept returns for defective or damaged items only.
• To be eligible, your item must be unused and in the same condition you received it.
• You must contact us within 7 days of delivery to request a return.

📦 How to Request a Return

To initiate a return, please email us at Support@WolocraftDesign.com with:

• Your order number
• A clear photo of the damaged or incorrect item

Please do not send items back without contacting us first.

💰 Refunds

• Once your return is approved and received, we’ll issue a full refund to your original payment method.
• Refunds may take 5–10 business days to appear depending on your bank or provider.

🚫 Non-Returnable Items

• We do not accept returns for sizing issues or change of mind, as all items are made to order.
• Sale items are final and non-refundable.

If you have any questions, contact us at Support@WolocraftDesign.com.